When do you ship?
Orders are shipped Monday, Wednesday and Friday. If your order is shipping via USPS or UPS, the order must be received by 10am eastern time to ship out the next business day.
Where do you ship to?
We ship domestically as well as internationally. If you have a question about shipments, please email firstname.lastname@example.org.
How do you ship?
Most of our orders ship via USPS. We will also use USPS or FedEx at your request. Since we do ship most of our orders via USPS/UPS, our website will only allow you to choose that as a shipping option. However there is a comments box on the first page of checkout where you can write in your desired shipping method.
Rates to ship?
We do not charge a flat rate for shipping. Instead we charge you what the desired shipping company charges us. The charge is based on weight and location.
How to track an order that's been shipped?
A tracking number will be provided at the time of order, you will receive an automated notification email from us with your tracking number once the order
ships. For all other shipping methods, once the order ships, the order on our website is updated with a tracking number (if available). You can retrieve your order information by logging into your account on the website.